I'm a Canadian and this is my second time to purchase audiophile gears from Musicteck. I was last year that I had purchased the Shanling M6 Ultra from Musicteck, Andrew was helping me to pick that DAP. I was very happy with that DAP and is still listen to it now. This time again, I'm very happy and satisfied with their professional services and opinions. Meanwhile, the delivery processing was very fast and smooth. My orders had arrived in front of my door within less than 10 days. if not because of the Xelento 2 had to back ordered, it should be right at my door less than 5 days. After I got my orders, I was very exciting and nervous, because this is my first time to spend on high end audiophile gears. When I started listening the first song, I just simply out of breath and then the rest of that night I couldn't stop playing my new toys and kept on listening until the next morning. The sound is so warm and relaxing, they kept comforting my already exhausted body and mind after finishing whole day of work. The Shanling M9 is really amazing, it is one single sophisticated high tech DAP which doesn't let me down at all. Once you listen to and play with it, then you know why it is worth the price. I personally think it is even more outstanding when comparing with the other top of the line portable DAP which has almost the same features as the Shanling M9 Plus but with less power from a very well known Korean band. The performance of M9 Plus is really suit to my personal music taste. It can generate warm vocal and enough mellow bass which makes me fully enjoy the player continuously for long time without any ear fatiguing. Due to the characters of Shanling M9 Plus, my newly ordered earphone from Musicteck, the Xelento 2 is amazingly match with M9 Plus just like perfectly matched. Meanwhile, my little USB DAC/AMO dongle , the L&P W4 just perfectly transfer my cellphone to an hifi grade DAP, I don't have to carry my audiophile gears with me when I am going out. It is so convenience to let me enjoying music all the time whether I'm at home or outside. For that I have to specially thank a person who is Andrew from Musicteck helped me to pick the most suitable audio gears for all my music enjoyment with a great price. He had patiently given out his professional opinions and recommendations according to my personal music need, then he gave me a great deal that no music lovers and audiophile fanatics could refuse I still can't enjoy my type of music like now. I'm a music lover which kind of addict to music. I can't use words to explain my emotion and the happiness I feel now, especially English isn't my first language. By the way, I had also purchase the Cayin newly released N7 with using the 1bit DAC recently. Although it sounds total differently than the Shanling M9 Plus, it has its own charisma which tend to be more analogue than digital. The sound is more natural and clear. Thanks to its modern day technology, the 1 bit DAC has improved a lot and become more sophisticated, a lot of errors have been fixed. Unlike the old days, the cost of R&D has dropped a lot and that's why the finished product become more affordable in the market nowadays. In conclusion, I'll contact and request Musicteck for all my music and audiophile gears need, because they can provide professional advice and recommendations. Besides, their customer service and price are the BEST in my own opinion.